The following document is an excerpt from General Terms and Conditions of Sale.
6 – PRICES AND SHIPPING COSTS
6.1 The prices indicated in the online shop pursuant to art. 1336 of the Civil Code, are inclusive of VAT and any other taxes (unless otherwise indicated)
6.2 Shipping costs throughout Italy are free for orders up to 50,00 €.
6.2.2 Shipping costs to all countries of the European Union and U.K. are included.
6.2.3 No customs duties or import taxes are payable for orders shipped within Italy or the European Union. For orders from outside the European Union, customs duties are applied when the package reaches its destination. These additional charges for taxes and commissions are the responsibility of the recipient. TOR di Anna Marconi has no control over these charges and, as they vary from country to country, cannot estimate them. We recommend contacting your local customs office for further information.
IMPORTANT INFORMATION:
Prices may vary depending upon the country from which the user visiting the site is located via a geolocation system based upon their IP address.
Price variations are related to the differing shipping methods and types described in points 6.2 and 6.2.2
Visitors using VPN or proxy services to voluntarily geolocate to countries other than the one in which they are actually located will be shown the prices for that country.
Upon reaching the check-out, the real approved purchase price for the country to which the purchased products are to be shipped will be shown in the shopping cart.
6.3 The shipment will take place via Nexive courier and will be traceable via a tracking code issued by the same.
6.4 Shipment (5 working days) is free throughout Italy and begins the moment the package is delivered to the courier.
6.5 Delivery times are however subject to variations based on the location or country of delivery.
6.6 Orders will be shipped from Monday to Friday. Orders placed on Saturdays and Sundays or on other holidays or public holidays will be processed by TOR beginning from the first working day following the one upon which they are made.
6.7 The delivery to the customer of the products included in the order will be carried out by a specially appointed courier. No responsibility can be attributed to TOR in the event of delay in delivery of the order.
6.8 The products will be packaged in such a way as to guarantee their intact delivery.
Three-ply corrugated fiberboard boxes and filling materials such as bubble films, wrapping paper, air cushions and all the necessary items will be used.
6.9 The products purchased on the site can be delivered throughout Italy (including the islands) to the address indicated at the time of purchase.
6.10 If the item is available in the warehouse, the expected delivery date is determined by the following elements:
– shipping time (up to 5 working days)
– verification of the reliability of the information provided when the payment is executed
– preparation of the order
– handling of the package(s) by the courier
6.11 The deadline for the delivery of the order will be communicated to the customers. In the event that delivery is delayed by more than 10 days from the scheduled date, customers may cancel their order by registered letter with return receipt to be sent to: TOR by Anna Marconi, contrada Laufi – 96017 Noto (SR).